We have had this for about 6 weeks now and no issues so far. I had a question about cleaning and their service team was responsive. We purchased 2 of the U8Pro units for two bathrooms. We like the height and the auto flush. Wish that these self-functioning toilets were more common.

Great product, works as advertised and looks good as well. Very modern and good quality. Very easy to use, flush is very powerful.

Wasn't sure, but now that I have been using it, love it, so easy to use and everyone loves how clean you feel after, no toilet paper use, has a dryer function, easy to install, very easy I did it myself.

I bought the unit 6 months ago and I asked two questions recently. They responded super quick with detailed explanation. Great customer service. The unit works very well.