If you have a problem with the automatic lid opening or want to turn off the automatic lid opening.
You can try the following.
Press and hold the "OPEN/CLOSE THE SEAT" button on the remote control to turn the automatic lid opening feature on or off.
NOTE: Press and hold until you hear a "beep" from the toilet to indicate that the toilet has received the command.
If the function of automatic lid opening does not work properly, please shoot a video and order number as described above and send it to our service e-mail: service@eplo.com
We will solve the problem for you.
Sincere greetings~
Corresponding Model：E18PRO/G20PRO/U8PRO
