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If you are having problems with the Wash function?

Please try the following steps.1.Spray Wand Cannot Retract①Disconnect the toilet, push back the spray wand manually, start the Wash function after powering on the toilet, if it still can't retract ...

Correct Poor Toilet Flush?

Hi If you are experiencing weak flushingPlease be sure to check step by step.---------1- Please ensure that the switch of the water inlet pipe is fully open. 2- Check if the hose is twisted. If ...

How the pre-moisturized automatic flush works.

If you have encountered the problem of automatic toilet flushing when sitting on the seat and moving, you can understand the principle.The toilet uses the seat sensor point to determine if someone ...

Malfunctioning Heating Seat Toilet

If you are experiencing problems with the seat heating, or want to adjust the temperature of the seat, try the following. Short press the "SEAT TEMP" button to adjust the seat temperature. The indi...

I'm remote control doesn't work. What do I do?

If you encounter a situation where the remote control is not working properly.You can try the following.NOTE: Press and hold until you hear a "beep" from the toilet to indicate that the toilet has ...

Can't flush automatically when you leave the toilet?

If you are experiencing problems with not being able to auto-flush or want to turn off the auto-flush feature.You can try the following.Press and hold the "FULL FLUSH" button on the remote control ...